In 2023, the Toronto-based company Decentral announced the retirement of its self-custodial crypto wallet, Jaxx Liberty, effective at 8 AM EST on March 27th.
But don't worry if you have crypto on a Jaxx Liberty Wallet. This news doesn't mean you'll lose all your crypto on the desktop or mobile Jaxx account. In fact, the Decentral team laid out a clear crypto wallet migration plan, so people know how to recover their Jaxx Liberty Wallet.
If you have cryptocurrency in a Jaxx Liberty Wallet, you can access this crypto on another self-custodial crypto wallet. Keep reading to learn how to safely retrieve your virtual assets from the retired Jaxx Liberty wallet. We'll also explain common problems you may run into and how crypto recovery services can help.
Decentral's decision to retire the Jaxx Liberty wallet was primarily due to the company's increased focus on a new project called "Andiami: The Quest for Liberty." Although Andiami is still in its early stages of development, its stated goal is to help crypto projects like Ethereum achieve node decentralization with new software and hardware tech. Now that Andiami has over 62,000 whitelisted guests, Decentral's CEO Anthony Di Iorio signaled he wants to pivot the company's focus to building the infrastructure for Andiami rather than maintaining the Jaxx Liberty wallet.
So, that's why Jaxx Liberty is going away, but what does that mean if you have crypto on this wallet? Decentral laid out a few basic steps to recover your Jaxx Liberty wallet. For a smooth transition, you'll need your Jaxx Wallet seed phrase to use in a new and compatible self-custodial wallet. While you could use any crypto wallet that recognizes the BIP39 standard, Decentral officially partnered with the Edge Wallet and Exodus Wallet for this crypto wallet migration.
If you're having problems with your seed phrase or your Jaxx Wallet recovery is not working, no worries! Below, we'll go over the Jaxx Liberty recovery process in greater detail.
Recover Your Crypto with Exodus Wallet: A Guide for Jaxx Liberty Wallet Recovery
As mentioned above, Decentral partnered with the popular Exodus Wallet to make Jaxx Liberty wallet recovery as straightforward as possible.
As long as you have the 12-word seed phrase for your Jaxx Liberty wallet, follow these steps to access your funds on Exodus:
- Visit Exodus.com on your desktop or download the Exodus Wallet app on a mobile device.
- When setting up a new account, click "I Already Have A Wallet."
- Type your 12-word seed phrase in the correct order.
- Select "Restore" then "Continue & Restart," and wait for the funds to appear in your Exodus account.
If you already have an Exodus Wallet, you must set up another wallet using your Jaxx Wallet's 12-word recovery phrase and transfer these crypto funds to whichever account you prefer to hold them in.
A few virtual currencies may not appear on the Exodus Wallet after inputting your Jaxx seed phrase. For instance, the Exodus Wallet may only show the last private key address recorded on the Jaxx Liberty wallet associated with coins like Ethereum (ETH) and Ethereum Classic (ETC). If you're experiencing issues with Jaxx Wallet migration, contact ReWallet for professional assistance.
ReWallet
Recover Jaxx Wallet: Explaining Jaxx Liberty Alternatives
If you don't want to use the Exodus Wallet, Decentral suggests importing your private keys on the Edge Wallet. Like the Exodus Wallet recovery, you must set up a new Edge Wallet and use your Jaxx Wallet's 12-word seed phrase to recover your crypto.
While you can use the 12-word recovery phrase on other crypto wallets, Decentral recommends Exodus and Edge because they are official partners and offer support for the migration process.
Using Wallet Files to Recover Jaxx Liberty: What You Need to Know
While more advanced, you could extract private keys from your Jaxx Liberty wallet files to restore your cryptocurrencies. If you want to recover your digital assets from Jaxx Liberty using the wallet file, you can find your Jaxx wallet file in the following directory: Windows:
Windows: C:\Users\Your Computer's User Name\AppData\Roaming\Jaxx
MacOS: ~/Library/Application\ Support/Jaxx/
How to Choose the Right Jaxx Wallet Recovery Method
Choosing the "best" way to recover your Jaxx Wallet depends on a few factors, especially how much information you have and your technical proficiency. Here are a few things to consider when choosing how to restore your Jaxx Wallet:
- Seed Phrase Availability: The critical feature in Jaxx Wallet recovery is whether you have an accurate 12-word seed phrase on hand. If you don't know your seed phrase, options like opening a new account on a supported self-custodial crypto wallet won't be available. Instead, you may need to recover your seed phrase from a backup or use advanced recovery methods.
- Restoring On a Self-Custodial Wallet: The two primary choices if you want to recover your crypto on another wallet include the Exodus Wallet or the Edge Wallet. Of these two, Exodus is arguably the popular choice due to its wide usage and clean UI/UX, which makes it ideal for people who aren’t as tech-savvy. However, Edge Wallet recovery is also good for users who want a secure and mobile-friendly multi-currency wallet.
- Technical expertise: For beginners in cryptocurrency, migrating to a self-custodial wallet like Exodus or Edge is the best option due to their straightforward recovery processes. However, there are more advanced ways to restore a Jaxx Liberty wallet if people have a high degree of technical competence. Only people who have prior experience with retrieving private keys and wallet files should opt for a direct wallet file recovery.
- Professional Jaxx Liberty Wallet Recovery: Using your seed phrase should be a seamless experience if you have this information. So, if you’re experiencing any friction in this process, you should reach out to professional wallet recovery experts like ReWallet. It's also essential to contact ReWallet for expert help if you don't have your seed phrase, your wallet file is corrupt, and aren't sure about the technicalities of wallet file recovery.
Pros and Cons For Jaxx Wallet Recovery Methods
Jaxx Liberty Recovery Method | Pros | Cons |
---|---|---|
Exodus Wallet migration | Official Decentral partner; robust support resources; user-friendly interface on desktop and mobile | Lacks support for some smaller cryptocurrencies |
Edge Wallet migration | Another official Decentral partner; Supports multiple cryptocurrencies; easy recovery with seed phrase | Not as big as Exodus and has fewer educational resources |
Troubleshooting Jaxx Wallet Recovery Issues: Common Problems and Fixes
If the recovery process with Exodus or Edge isn't going smoothly, you may be running into a common issue others have experienced. Be sure to review a few Jaxx Wallet troubleshooting tips and see if they resolve your problem.
- Incorrect or Invalid Seed Phrase: You may not have the correct copy of your Jaxx Liberty seed phrase. For instance, perhaps you have a few words that are out of order or a misspelling. If every word in your seed phrase isn't 100% accurate, you can't restore your funds to a new wallet.
- Corrupted Wallet File: For those trying to restore Jaxx Liberty on a desktop setting, your wallet file may have bugs, data corruption, or hard drive issues. In these cases, you should consider contacting professional crypto recovery services at ReWallet to re-access your crypto holdings.
- Forgot your Jaxx Wallet Password: You might be having an issue getting into your Jaxx Liberty wallet because you don't have the correct password. For instance, suppose you need to view your seed phrase again in your Jaxx Liberty mobile wallet. In this case, you need the password to get into your old Jaxx account to review this phrase. Losing your Jaxx wallet password also prevents you from restoring your wallet using your Jaxx wallet file, as the password is needed to decrypt the private keys. Nonetheless, recovery of your Jaxx Liberty wallet is still possible in both cases.
Can't Recover Your Jaxx Liberty Wallet? - ReWallet Can Help
Although Decentral put together a clear transition plan for the Jaxx Liberty Wallet, some users may encounter issues in the recovery process. If you need assistance regaining access to the crypto stored on your Jaxx Liberty app or desktop wallet, please reach out to ReWallet. Our team of experts can identify your issue and suggest the best way to regain access to your cryptocurrency.