Originally called “Blockchain.info,” Blockchain.com is a beloved website in the crypto community. Soon after its launch in 2011, this website has gained a ton of traction for its easy-to-use Bitcoin blockchain explorer. To this day, many crypto users rely on Blockchain.com’s site to track their addresses and transaction hashes, but there are many other noteworthy services offered on this site. For instance, users who set up a Blockchain.com account now have access to a decentralized exchange and a self-custodial cryptocurrency wallet on desktop, iOS, and Android devices.
However, if you use a self-custodial Blockchain.com wallet, you must take great care to protect your password. Blockchain.com encrypts the private key for every user’s non-custodial wallet, but it doesn’t store each user’s passwords. While this feature is great for security, it also means Blockchain.com doesn’t have data on its server to help crypto investors. In other words, if you lose or forget your Blockchain.com password, you can’t reach out to the company to get this info. There’s only so far Blockchain.com can help people who misplace crucial info to get into a personal crypto wallet.
Of course, it’s best never to forget your Blockchain.info password, but life happens! Even if you forgot your Blockchain.com password, there are strategies to regain access to your digital wallet. Keep reading to discover common issues users have with Blockchain.com wallet access and how Blockchain.com’s password recovery process works.
The Basics Of Blockchain.com’s Wallet ID, Passwords, and Seed Phrases
When users set up a Blockchain.com account, they need to submit info such as an email, a password according to Blockchain’s password policy, and their country of residence. For extra security, Blockchain.com gives each new user a long string of letters and numbers known as a “Wallet ID” associated with their email.
Your Blockchain Wallet ID
You should receive this Wallet ID during the set-up process, but you can also find it by clicking “Settings” and “General” in your Blockchain.com account. If you’re struggling to remember your Wallet ID, consider searching through different email accounts for a welcome message from Blockchain.com. Keep in mind this Wallet ID isn’t the same as a public or private key address for cryptocurrency. Instead, a Wallet ID serves as your Blockchain.com username.
Your Blockchain Recovery Phrase
Along with your Wallet ID, Blockchain.com wallet users get a 12-word recovery phrase tied to their account. Also called a “recovery phrase” or “recovery seed”, these words are a crucial backup for those using Blockchain.com’s non-custodial wallet. Even if you forget your Blockchain.com password, recovering your cryptocurrencies with these 12 words is possible.
If you still have access to your Blockchain.com desktop account, you can see your private seed phrase by clicking “Security,” “Backup Funds,” and “Secret Private Key Recovery Phrase.” For those with an iOS or Android app, you’ll find the “Security” tab in the “Settings” menu. In order to safeguard your recovery phrase from potential loss, we recommend you to read into our best practices for seed phrase storage.
Losing Your Blockchain Recovery Phrase and Password
If you don’t have any info on your Blockchain.com wallet’s seed phrase and you can’t access your account with your password, it’s impossible to recover funds stored in your non-custodial wallet. Remember that Blockchain.com doesn’t store your password, so it’s no use to contact their customer support line. However, wallet recovery services like ReWallet may be able to help if you have some info on your seed phrase, Wallet ID, or password. While it’s unlikely you’ll recover your digital assets if you have zero details, there are many ways to recover lost crypto with partial information.
Blockchain.com Wallet Recovery Process: What To Do If You Forgot Your Blockchain.com Password
If you’re “blocked” from your Blockchain.com account and forgot your password, there are a few steps to reclaim your crypto. First, it’s essential to remain calm when making password attempts. When we get nervous, we can make many silly “emotional errors” each time we make a password attempt—especially when there’s a lot of value on the line! Please remember to keep a list of password attempts so you don’t retry failed phrases.
If you have your seed phrase, you could click “Recover via 12 Word Recovery Phrase” when logging into your Blockchain.com account. After entering these words correctly, your crypto balance will automatically refill on your screen. However, if you see “Invalid Recovery Phrase,” there’s something wrong with your seed, such as a misspelling, a missing word, or the wrong word order.
For those still struggling to get into their Blockchain.com account, it’s possible there could be bugs in the website’s coding. In this case, experts like ReWallet could take a look at your account to help you diagnose the issue.
Pro tip: Blockchain.com has a “Status” website you could use to see if there are any known incidents on the site’s desktop or mobile applications. Be sure to check this webpage to rule out any glitches on Blockchain.com’s end when trying to get into an account.
Expert Solutions For Blockchain.com Password Recovery: How ReWallet Can Help
Blockchain.com doesn’t have the power or information to help clients who lose their primary or second password and seed phrases for their non-custodial wallets. In these cases, people need to contact crypto recovery services like ReWallet who have experience in this field.
Even if you don’t know every detail on your Blockchain.com Wallet ID, password, or seed phrase, ReWallet may still be able to help. The only case where ReWallet can’t restore a crypto wallet is if we have zero info to run a diagnostic test. However, even if you have partial data on your seed phrase and password, there’s hope our team can help you get back into your Blockchain.com wallet.
Forgot Your Blockchain.com Password? ReWallet Is Here For You!
Losing access to your Blockchain.com wallet is scary, but there are ways to recover your cryptocurrency. ReWallet has helped many clients who forgot their passwords and parts of their seed phrases for a Blockchain.com wallet. If you forgot your Blockchain.com password and can’t get into your account you can inquire your case with ReWallet. Within 24 -hours, we’ll let you know our expert opinion on your situation and explain how to move forward.
Bastian first came into contact with blockchain-technology and cryptocurrencies in 2018 and has been fascinated by the topic ever since.
Since the beginning of this year, he has been on board at ReWallet in our marketing and sales devision. He is the one who provides support for enquiries by phone, email or via our website.